Privacy Policy

Last updated: January 2026

7r7 operates as Bangladesh's trusted online casino and sports betting platform, accessible at https://7r7.bet. We are committed to safeguarding the personal information of every player who registers and uses our services. This Privacy Policy outlines what data we collect, why we collect it, how we use it, and the choices you have regarding your information.

By accessing or using the 7r7 platform — whether for cricket betting, live casino, slots, fishing games, or any other feature — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

Information We Collect

We collect several categories of information to operate the 7r7 platform safely, verify your identity, process transactions, and provide a personalised gaming experience. The categories are as follows:

Account Registration Data

• Full legal name as it appears on your national identity document
• Date of birth (must be 21 years or older to register)
• Email address and mobile phone number
• Residential address, city (e.g. Dhaka, Chittagong, Sylhet, Rajshahi, Khulna), and country of residence

Financial and Transaction Data

• Deposit and withdrawal history, including transaction IDs and amounts in BDT
• Payment method details: bKash account reference, Nagad account reference, Rocket account reference, Upay, or bank card details (card numbers are never stored in full — only masked references)
• Bonus activity, wagering history, and promotional redemption records

Technical and Usage Data

• IP address, device type, operating system, and browser version
• Pages visited, session duration, game interaction logs, and click-path data
• Cookie identifiers and device fingerprint data used for fraud detection and session management

How We Use Your Information

7r7 processes your personal data only for legitimate, clearly defined purposes. We do not sell your data to third parties. The primary purposes for which we use your information are:

• Account creation and ongoing identity verification (KYC compliance)
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer
• Preventing fraud, money laundering, and underage gambling — particularly enforcing the 21+ age requirement
• Sending account notifications, security alerts, transaction confirmations, and promotional offers (with your consent)
• Improving platform performance, game recommendations, and user interface based on aggregate usage analytics
• Complying with applicable laws, responding to regulatory requests, and resolving disputes

When we send you marketing communications, you can opt out at any time by contacting us at [email protected] or updating your notification preferences within your account settings.

Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted partners under the following strictly limited circumstances:

Payment Processors

To complete your deposits and withdrawals, we share necessary transaction details with our payment partners including bKash, Nagad, Rocket, and Upay. These partners receive only the minimum data required to authorise and settle transactions and are contractually obligated to protect your information.

Legal and Regulatory Authorities

We may disclose your information to government agencies, law enforcement bodies, or regulatory authorities when required by law, court order, or where we believe disclosure is necessary to prevent fraud, illegal activity, or harm to others. We will notify you of any such disclosure where legally permissible.

Technology Service Providers

We engage certain third-party technology providers — such as server hosting companies, analytics platforms, and customer support software — to help us operate the 7r7 platform. These providers process your data strictly on our behalf and under our instructions, and are bound by confidentiality agreements. They are not permitted to use your data for any purpose beyond the services they provide to 7r7.

Cookies and Tracking Technologies

7r7 uses cookies and similar tracking technologies to deliver a secure, personalised, and functional platform experience. The categories of cookies we use include:

• Essential cookies: required for login sessions, security token management, and core platform functionality — these cannot be disabled without disrupting service
• Preference cookies: store your selected language, region settings, and display preferences so you don't need to re-configure on each visit
• Analytics cookies: aggregate and anonymised data used to understand platform usage patterns, improve navigation, and optimise page load performance

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may limit or disrupt your ability to access certain features of the 7r7 platform, including secure login and payment processing.

Data Security

7r7 employs industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes SSL/TLS encryption for all data in transit, firewalled server environments, regular security audits, and strict internal access controls that limit data access to authorised personnel only.

While we apply rigorous safeguards, no system can guarantee absolute security. We strongly recommend that all 7r7 players use a unique, strong password, enable any available two-factor authentication, and immediately report any suspicious activity on their account to [email protected].

Data Retention

We retain your personal data for as long as your 7r7 account is active, or as necessary to provide you with services, fulfil legal obligations, resolve disputes, and enforce our agreements. The general retention periods we follow are: account data is kept for the duration of account activity plus a minimum period required by applicable regulations; transaction records are retained for a minimum of five years in line with standard financial record-keeping requirements; and marketing consent records are kept until you withdraw your consent.

When data is no longer required, we securely delete or anonymise it so it can no longer be associated with you as an individual. You may request earlier deletion of your account data by contacting our support team, subject to any legal obligations that require us to retain certain records.

Your Rights Over Your Data

As a 7r7 player, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected] with the subject line 'Data Rights Request':

• Right to access: you may request a copy of all personal data we hold about you, along with an explanation of how it is used
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you may request that we correct it
• Right to erasure: subject to legal retention obligations, you may request deletion of your personal data from our systems
• Right to restriction of processing: you may request that we restrict how we process your data while a correction or deletion request is being reviewed
• Right to withdraw consent: where we process your data on the basis of your consent (e.g. marketing emails), you may withdraw that consent at any time without affecting prior lawful processing

We aim to respond to all data rights requests within 30 calendar days. In complex cases we may extend this period by up to an additional 30 days, in which case we will notify you of the extension and the reason.

Third-Party Links and Services

The 7r7 platform may reference or integrate with third-party services such as game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming) for game content delivery. While we vet our technology partners carefully, we are not responsible for the privacy practices or content of third-party platforms. Each provider operates under its own privacy policy, and we encourage you to review those policies before interacting with embedded game content.

Children's Privacy and Age Restrictions

7r7 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes mandatory date-of-birth verification, and we may perform additional age verification checks in line with responsible gaming obligations.

If we become aware that a user under the age of 21 has provided personal data to 7r7, we will promptly delete that account and all associated data. Parents or guardians who believe their child may have registered on our platform should contact us immediately at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or industry standards. When we make material changes, we will notify registered users via email or through a prominent notice on the 7r7 platform prior to the change becoming effective.

The date at the top of this page indicates when the policy was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how 7r7 protects your information. Your continued use of the platform after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7r7 handles your personal data, our support team is available to assist you. We are committed to addressing your privacy concerns promptly and transparently.

Email: [email protected]